Privacy

Privacy Policy

Last updated: August 3, 2026

What we collect

Account information, product usage needed to operate the service, and content from integrations that an authorized user connects. The exact source scope depends on the selected provider permissions and locations.

How we use it

To provide Findings, evidence trails, decision memory, approved context, security, support, and service operations. Synaura does not sell customer data or use it for advertising.

Data lifecycle

Connected systems remain the systems of record. Synaura may store authorized source content, indexed chunks, relationship metadata, evidence references, and derived classifications needed for the product. Deployment-specific retention, export, deletion, model routing, and subprocessors are documented during onboarding and security review.

Model processing

Synaura does not intentionally use customer content to train public or general-purpose models. Provider terms and retention depend on the contracted deployment.

Your choices

Request access, correction, export, deletion, or account closure by contacting hello@synaura.ai. Identity and organization authorization are verified before fulfilling a request.

Questions

Privacy questions: hello@synaura.ai. Security reports: security@synaura.ai.